The mental health of Scottish workers is being put at risk thanks to the "relentless pressure" of management systems meant to increase their productivity. Unions and researchers claim workers have suffered extreme stress, depression and in a few cases threatened suicide. Austerity has allowed some firms to use management techniques to make their staff's lives a misery.
The impact on the mental health of employees was highlighted in the report Performance Management And The New Workplace Tyranny. Phil Taylor, professor of work and employment studies at the university in Glasgow, carried out the research. He said performance management had evolved into a "continuous, all-encompassing" process of "tight monitoring and strict target compliance".
Taylor said: "Many who have been in the workplace for 10, 15, 20 years, talk with great pain about how the workplace they joined has been transformed beyond all recognition over those decades and the aspects of work that gave them a degree of happiness or satisfaction – such as talking to colleagues, satisfying customers or doing a good job – have been subordinated to the pressure of targets. That is a genuine degradation: people shouldn't have to work like this. You are only as good as your last score, and you can have people who have been utterly loyal and committed to an organisation and excellent performers, then being thrust into the underperformance camp. That can exacerbate feelings of pressure and can lead to stress, which compounds the difficulties of actually doing the work and makes it difficult to get out of that category."
Mary Alexander, deputy regional secretary of Unite in Scotland, said an example from the financial industry showed it could take as little as six weeks from being put on a performance improvement process to being fired. She said, sales targets which were being set were often "not achievable and unrealistic".
Dr Andrew Fraser, director of public health science at NHS Health Scotland said: "We know that a tough and unsupportive working environment, and specifically workplace bullying and harassment can have a negative impact on a person's mental health and that, as a result of sustained bullying, some people may experience stress and anxiety. If that experience is sustained and not addressed by management at all levels, workplace stress may lead to depression which is a major risk factor for suicide."
Meanwhile another report reveals than more than 500 Scottish construction workers were blacklisted for jobs because of union activity. Personal details about 3213 workers were discovered at a Worcestershire-based firm called The Consulting Association. The files were used by more than 40 firms including Balfour Beatty, Robert McAlpine, Laing O'Rourke and Costain to check the backgrounds of potential workers. On the list are 142 workers from Glasgow, Clydebank and Dumbarton, 53 from Ayrshire, 51 from Edinburgh, and 28 from Aberdeen.
The Consulting Association had links with police and security services. Construction industry directors were addressed by a "key officer" from the National Extremism Tactical Co-ordination Unit (Netcu), a Huntingdon-based police organisation set up to counter "extremist" protest groups.
The impact on the mental health of employees was highlighted in the report Performance Management And The New Workplace Tyranny. Phil Taylor, professor of work and employment studies at the university in Glasgow, carried out the research. He said performance management had evolved into a "continuous, all-encompassing" process of "tight monitoring and strict target compliance".
Taylor said: "Many who have been in the workplace for 10, 15, 20 years, talk with great pain about how the workplace they joined has been transformed beyond all recognition over those decades and the aspects of work that gave them a degree of happiness or satisfaction – such as talking to colleagues, satisfying customers or doing a good job – have been subordinated to the pressure of targets. That is a genuine degradation: people shouldn't have to work like this. You are only as good as your last score, and you can have people who have been utterly loyal and committed to an organisation and excellent performers, then being thrust into the underperformance camp. That can exacerbate feelings of pressure and can lead to stress, which compounds the difficulties of actually doing the work and makes it difficult to get out of that category."
Mary Alexander, deputy regional secretary of Unite in Scotland, said an example from the financial industry showed it could take as little as six weeks from being put on a performance improvement process to being fired. She said, sales targets which were being set were often "not achievable and unrealistic".
Dr Andrew Fraser, director of public health science at NHS Health Scotland said: "We know that a tough and unsupportive working environment, and specifically workplace bullying and harassment can have a negative impact on a person's mental health and that, as a result of sustained bullying, some people may experience stress and anxiety. If that experience is sustained and not addressed by management at all levels, workplace stress may lead to depression which is a major risk factor for suicide."
Meanwhile another report reveals than more than 500 Scottish construction workers were blacklisted for jobs because of union activity. Personal details about 3213 workers were discovered at a Worcestershire-based firm called The Consulting Association. The files were used by more than 40 firms including Balfour Beatty, Robert McAlpine, Laing O'Rourke and Costain to check the backgrounds of potential workers. On the list are 142 workers from Glasgow, Clydebank and Dumbarton, 53 from Ayrshire, 51 from Edinburgh, and 28 from Aberdeen.
The Consulting Association had links with police and security services. Construction industry directors were addressed by a "key officer" from the National Extremism Tactical Co-ordination Unit (Netcu), a Huntingdon-based police organisation set up to counter "extremist" protest groups.
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