A slight fall in the unemployment figures has led to politicians talking about an economic recovery, but for large parts of the British population this is a complete myth. 'Advisers at the homeless charity Shelter are taking 500 calls a day from distraught people. ... The anxiety and emotion that pours into the headsets of crisis advice workers in this crowded fifth-floor Sheffield call centre offers a snapshot of the UK's worsening homelessness crisis. Advisers at Shelter's helpline are processing more calls than ever. Last year there was a 15% increase in the volume of calls - a reflection, staff think, of the degree to which people are struggling with rising house prices, soaring rents, cuts to housing benefit and the long shadow of the recession.' (Guardian, 23 December) Perhaps a shift answering these desperate calls to the Shelter helpline would help politicians to get a better picture of the real situation for thousands of homeless workers. RD
No comments:
Post a Comment