Reports are coming in that call centre employees, which number about 175,000 in Canada, are being exposed to racial and sexist abuse on the phone. One said, ''I've been asked if I am in Canada, or if I'm Canadian. In addition there is sometimes swearing, racial slurs, threats of violence, or even sexually explicit comments.'' One call worker in Vancouver was asked what colour were the panties she was wearing. Another who is Black, received a call saying,''Thank God I'm talking to a white person.''
The United Steelworkers Local 1744, which represents 10,000 call centre workers, is launching a campaign called,''Hang Up On Abuse,''urging employers and governments to protect workers.
Better to launch a campaign to get a new society where such sickness and abuse won't exist.
Steve and John
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